There are several ways to contact prospective customers in today’s digital world. Customers communicate with family, friends, and businesses via email, texting, telephone, and even snail mail. Despite the popularity of digital communication, there is still a lot of potential in talking to customers on the phone. Many sales associates think that it’s virtually impossible…Read More
The age-old saying you never get a second chance to make a first impression may have been coined decades ago but it still remains true today. As a sales associate, that first impression will more often than not be through email or text message due to customers’ contact preferences. Because so much is lost in…Read More
Becoming a top sales associate isn’t all about hard work it’s about smart work. Most highly successful salespeople don’t have to work as hard as those who may be striving to reach the higher ranks and successes. The difference between the highly successful sales associates and the ones that are working so hard and possibly…Read More
Buying and selling today, regardless of what your product is, is drastically different now than it was 50 years ago. Door-to-door selling is a thing of the past and most companies and products have ways to do most of the shopping or preliminary information harvesting online and without the presence of a salesperson. This is…Read More
Talking to customers on the phone is a valuable tool to have in your arsenal. This type of contact is also called prospecting calls. Talking to a potential customer on the phone even just for five minutes can give you more information than multiple emails if you know how to handle those calls properly. Oftentimes…Read More
